The Source

Our spring sits about 70 miles south of Rochester, in Steuben County — Finger Lakes water, if you're keeping track of such things. It's produced a natural flow of more than 50 gallons a minute for over a century, rain or drought, which is the whole reason we've never had to worry about keeping up with demand.

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e.g. the spring / surrounding woods

Facility & Process

On the north side, the spring meets a concrete vault lined in stainless steel — the water's first hand-off. From there it runs to six 3,000-gallon tanks, through a filter fine enough to catch a single micron of sediment, then past ultraviolet light and through ozonization. Each step removes one more thing that doesn't belong: sediment first, then whatever the light and the ozone can still catch. What's left, by the end of it, is just water.

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e.g. the stainless-steel vault

Bottling happens in its own sealed room, closed off from the rest of the plant and kept under positive pressure with filtered outside air. Each bottle is washed at a controlled 130°F — any hotter and it breaks down the detergent that gets it clean — then rinsed, filled three at a time, and capped, all without a hand touching it. What comes off that line is sealed, date-coded, and racked, ready for pick-up or delivery.

Curious how it gets to you? See our Delivery page, or call 607-566-8408.

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e.g. the bottle washer/filler line